Contact us
A person reads every one of these. Use the address that matches what you need, and you will get a faster answer.
Help with your account or a booking
Anything about signing in, a booking that went wrong, a payment, or a listing you think breaks the rules.
SUPPORT_EMAIL
Privacy and your data
Requests for a copy of your data, corrections, deletion, or any question about the privacy policy. We answer within 30 days.
PRIVACY_EMAIL
Report a safety concern
If a doer or a customer behaved in a way that put somebody at risk, tell us and we will act. If somebody is in immediate danger, contact your local emergency services first.
SAFETY_EMAIL
Press, partnership and everything else
Media enquiries, partnerships, or anything that does not fit the boxes above.
BUSINESS_EMAIL
By post
COMPANY_NAMECOMPANY_ADDRESS
Before you write
If your question is about a specific booking, the fastest route is usually the message thread on the booking itself — the doer sees it immediately, and we do not.
Go to my bookingsWe aim to reply within two working days. Privacy requests can take up to 30 days, which is the period the law allows.